International House Helsinki (IHH)
Asiakasnäkymä
Helsingin kaupunki
Updated 23.06.2026
International House Helsinki (IHH)
International House Helsinki (IHH) is the official point of entry for international newcomers moving to the Helsinki capital region from abroad. IHH offers services for international newcomers and employers hiring international employees.
Service organiser
Helsingin kaupunki
Language
Finnish
Swedish
English
Charges
The service is free of charge
Implementation
Hybrid service
This service is intended for international customers who have recently moved or are planning to move to Finland and the Helsinki capital region. The Employer Services are primarily intended for employers operating in the Uusimaa region.
IHH’s services are suitable for international individuals who have recently moved to Finland and the Helsinki area and who need to initiate official matters with public authorities for the first time. Through IHH, newcomers can find services to support their settling in. Pre-arrival services are also available online for those planning a move to Finland before they arrive in the country.
Additionally, IHH offers services for employers who hire people from abroad and need guidance.
At the IHH service point, public authorities serve customers in Finnish, Swedish and English. Services within the IHH service offering may also be available in other languages. Most services are available in English.
Up-to-date information on the public authorities providing services and the services available through IHH can be found on the IHH website: https://ihhelsinki.fiexternal link, opens in a new tab.
Who is the service for?
Municipality of residence
Municipality of residence does not matter
Age
All people of working age
Situation
Person with higher education
Active jobseeker
Immigrant (integration period ongoing)
Entrepreneur or interested in becoming one
Employer
IHH is a hybrid service. Its various services are available in person (appointments and walk-ins), by phone and online (webinars, website, email and chat). Some official services provided by public authorities require you to make an appointment in advance.
The IHH website lists all of the services available and provides information on which services require you to make an appointment beforehand.
Additional information about the use of services: In order for public authorities to be able to initiate procedures, please bring the necessary documents with you when visiting the service point. The necessary documents depend on the public authority and matter in question. Some services require official translations of documents issued abroad. Before using the services, please confirm which documents you should bring with you.
Benefits of participating in the service
You can initiate official matters under the remit of several different public authorities through a single service point. Additionally, IHH offers advisory and settling-in support services. Employer clients can receive the advice they require on topics such as international labour and its recruitment as a remote service. The purpose of this service platform is to speed up and streamline the process of international people and their families arriving and settling into the Helsinki capital region and entering the labour market, as well as help companies and employers make better use of the international talent already available in the region.
Conditions for participating in the service
Participation in the service requires the customer to be an international newcomer who has recently moved to Finland and the Helsinki area and who needs to initiate official matters with public authorities in Finland for the first time. Through IHH they can also find services that support them in settling in the Helsinki area. Additionally, persons who are planning to move to the Helsinki area from abroad can receive advisory services online before arriving in the country.
How can I participate in the service?
International House Helsinki is a joint service point that offers most of the advisory and official services required by newly arrived immigrants under one roof. Additionally, IHH offers advice on international labour and its recruitment as a remote service for employer clients.
The following public authorities and organisations are part of the IHH service network: the cities of Helsinki, Espoo and Vantaa, Finnish Immigration Service (Migri), Digital and Population Data Services Agency (DVV), Finnish Tax Administration (Vero), Social Insurance Institution of Finland (Kela), Finnish Centre for Pensions (ETK), Central Organisation of Finnish Trade Unions (SAK), and Work in Finland.
How is the service organised?
Service accessibility
Requires strong identification
Possibility of easy language service
The online service is accessible
Where and when?
Ajankohdan lisätiedot
Desk services at International House Helsinki are offered mainly by appointment only. IHH service point is located at Ratapihantie 7, 00520 Helsinki.
Time
Mon at 09:00 - 16:00
Tue at 09:00 - 16:00
Wed at 09:00 - 16:00
Thu at 09:00 - 16:00
Fri at 09:00 - 16:00
Contact information
Links and attachments
Service category
Advisory service
Services for employers