Asiakasnäkymä
Helsingin kaupunki
Updated 10.04.2026
Advisory services of Helsinki Employment Services
The advisory services of the Employment Services can help you take care of official matters with public authorities. You can also come to our lobby and use a computer for independent job seeking.
Service organiser
Helsingin kaupunki
Language
Finnish
Swedish
English
Charges
The service is free of charge
Implementation
Contact service
Hybrid service
Individual guidance
Group guidance
Advisory service
The target group of the advisory services is jobseekers living in Helsinki.
Who is the service for?
Municipality of residence
Helsinki
Age
All people of working age
Situation
Active jobseeker
Immigrant (integration period ongoing)
Immigrant (integration period over)
Immigrant (looking after the children at home)
Immigrant (outside the workforce)
The service points of the advisory services are located in Kamppi and Itäkeskus. You can visit our service points without an appointment from Monday to Friday between 9.00 and 16.00. We also provide advisory services by phone and email: tel. +358 9 310 36107, Mon–Fri 9.00–15.00 / tyollisyyspalvelut@hel.fi.
Benefits of participating in the service
You can receive help with consulting the Employment Services.
Conditions for participating in the service
We serve jobseekers living in Helsinki. You can also consult our advisory services anonymously if you wish.
How can I participate in the service?
The advisory services of the Employment Services provide personal advice on consulting the Employment Services, without an appointment. Our service points are located in Itäkeskus and Kamppi.
The service points also offer the opportunity to search for jobs and information independently. Additionally, we provide advice by phone and email. You have the option to contact the advisory services of the Employment Services anonymously, and we can arrange for an interpreter for you.
How is the service organised?
Service accessibility
People with reduced mobility taken into account
Anonymous participation is possible
Possibility to borrow the equipment needed
Possibility of interpretation
Where and when?
Place
Asiakkaankatu 3 A, 00930 Helsinki (Helsinki Employment Services, Itäkeskus office)
Accessibility
Accessible by public transport
,
The building has a lift
,
The space is physically accessible
If you have not booked an appointment in advance, take a queue number, have a seat in the waiting room and you will be called for your appointment.
If possible, come in the morning to avoid the afternoon rush. The busiest time is typically between 11.00 and 15.00. You can use the post box in the 4th floor staircase to drop off any post. The staircase can be accessed on weekdays from 6.00 to 20.00 and on Saturdays from 7.30 to 16.00.
On most days, there is a security guard at our door to guide you. If you are unsure how to proceed, you can ask the guard for advice.
The entrance is located on the Lyypekinkuja side. Drop-off traffic can stop right in front of the entrance. There is no accessible parking in the immediate vicinity of the entrance, but there is a large parking area in front of the building with three accessible parking spaces fairly close to the entrance of Employment Services. There are two consecutive steps at the entrance, with handrails on one side. The entrance has a steep ramp less than 6 m long with handrails on both sides. The entrance doors are clearly discernible. There is enough free space outside the door to accommodate assistive devices, such as a wheelchair. The door opens automatically with the push of a button. The service point is located on floor 4. The facilities have a lift with wheelchair access and an automatic door opening mechanism. The floor numbers of the lift can be felt with your fingers.
If possible, come in the morning to avoid the afternoon rush. The busiest time is typically between 11.00 and 15.00. You can use the post box in the 4th floor staircase to drop off any post. The staircase can be accessed on weekdays from 6.00 to 20.00 and on Saturdays from 7.30 to 16.00.
On most days, there is a security guard at our door to guide you. If you are unsure how to proceed, you can ask the guard for advice.
The entrance is located on the Lyypekinkuja side. Drop-off traffic can stop right in front of the entrance. There is no accessible parking in the immediate vicinity of the entrance, but there is a large parking area in front of the building with three accessible parking spaces fairly close to the entrance of Employment Services. There are two consecutive steps at the entrance, with handrails on one side. The entrance has a steep ramp less than 6 m long with handrails on both sides. The entrance doors are clearly discernible. There is enough free space outside the door to accommodate assistive devices, such as a wheelchair. The door opens automatically with the push of a button. The service point is located on floor 4. The facilities have a lift with wheelchair access and an automatic door opening mechanism. The floor numbers of the lift can be felt with your fingers.
Time
Mon at 09:00 - 16:00
Tue at 09:00 - 16:00
Wed at 09:00 - 16:00
Thu at 09:00 - 16:00
Fri at 09:00 - 16:00
Place
Malminkatu 34, 00100 Helsinki (Helsinki Employment Services, Kampi office)
Accessibility
Accessible by public transport
,
The building has a lift
,
The space is physically accessible
,
Spatial planning takes into account visual impairments
,
Possibility of barrier-free listening
You can visit the advice services during our opening hours. You will not need an appointment. If you have not booked an appointment in advance, take a queue number and sit in the waiting room. Please note that the advice service may be congested from time to time.
You can use the post box outside the office to drop off any post.
When you arrive for your booked appointment, you can take the lift or the stairs directly to the floor indicated in the invitation message and wait there. You do not have to check in separately.
If you are not sure where you should go, you can ask the advisory services workers on the street level or a security guard for help.
You can use the post box outside the office to drop off any post.
When you arrive for your booked appointment, you can take the lift or the stairs directly to the floor indicated in the invitation message and wait there. You do not have to check in separately.
If you are not sure where you should go, you can ask the advisory services workers on the street level or a security guard for help.
Time
Mon at 09:00 - 16:00
Tue at 09:00 - 16:00
Wed at 09:00 - 16:00
Thu at 09:00 - 16:00
Fri at 09:00 - 16:00
Contact information
Helsinki Employment Services
The telephone service is available on weekdays 9.00–15.00.
Links and attachments
Service category
Advisory service