Asiakasnäkymä

Ohjaamo Vantaa

Ohjaamo Vantaa offers help with questions related to work, training, subsistence, housing, wellbeing and free time for young people between the ages of 15 and 29. You can visit Ohjaamo without an appointment.

Service organiser

Vantaan kaupunki

Language

Finnish

English

Swedish

Charges

The service is free of charge

Implementation

Advisory service

Who is the service for?

The target group of Ohjaamo Vantaa includes all young people below the age of 30 who reside in Vantaa. The service is particularly intended for young people who have questions about becoming independent and the transition stages in life. For young people, Ohjaamo is a place where they can go to start sorting out their own situation or ask for help with something that is on their mind. Our specialists can help you on location and guide you to further services.

Municipality of residence

Vantaa

Age

15-29-year-olds

Situation

Person with higher education

Lacking upper secondary education

Active jobseeker

Immigrant (integration period ongoing)

Immigrant (integration period over)

In need of additional training

Challenges with work and functional capacity

Entrepreneur or interested in becoming one

Immigrant (outside the workforce)

How can I participate in the service?

When you arrive, our employee will receive you. Tell them what kind of advice you need. If you would like to meet a specific specialist, please note that the advisory services may be busy from time to time. We help clients in the order in which they arrive.

Benefits of participating in the service

At Ohjaamo, you can also interact with professionals from various industries. Ohjaamo offers help with questions related to work, education and training, subsistence, housing, wellbeing and free time.

Specialists from Vantaa Employment Services are present at Ohjaamo’s guidance centre every weekday. Additionally, there are different professionals in various fields present at Ohjaamo each week, such as study and careers adviser, youth counsellor, outreach youth worker and housing counsellor. Kela´s remote customer service point is also at Ohjaamo. Remote service means Kela’s customer service over a remote connection. Customer service points with a remote service option have a self-service computer that you can use to have a videoconference with a Kela staff member.

Conditions for participating in the service

Abstinence from substance use is a requirement.

How is the service organised?

Ohjaamo is a free-of-charge advisory service offered by Vantaa Employment and International Customers Services for people under the age of 30. Ohjaamo Vantaa is open 12.00–16.00 from Monday to Friday. See Ohjaamo’s exceptional opening hours on the Ohjaamo website.

Calendar – Ohjaamo Vantaa – Ohjaamoexternal link, opens in a new tab

You can come to Ohjaamo without an appointment to talk about matters that are important to you. Ohjaamo offers information and support. At the guidance centre, we always have more than one counsellor present. You can also call us or send us an email. You have the option to contact as anonymously, and we can arrange for an interpreter for you.
If you do not know where to begin, start from Ohjaamo!

Service accessibility

Does not require reading skills

People with reduced mobility taken into account

Anonymous participation is possible

Possibility to borrow the equipment needed

Possibility of easy language service

Possibility of interpretation

The online service is accessible

Where and when?

Place

Lummetie 2 b C, 01300 Vantaa (Liito multi-purpose venue / Ohjaamo)

Accessibility

Accessible by public transport

Arrival by car and disabled parking taken into account

For more information on accessibility at the unit, please see https://www.vantaa.fi/en/services/unit/liito-multi-purpose-venue#tab-accessibility

More information on the time

The Tikkurila guidance centre of Ohjaamo Vantaa is open without an appointment every weekday between 12:00 an 16:00.

You can also email us at ohjaamo@vantaa.fi or call us at +358 9 839 50840 mon-thu between 9:.00 and 15.00. On fridays between 10:00-15:00.

Time

Mon at 12:00 - 16:00

Tue at 12:00 - 16:00

Wed at 12:00 - 16:00

Thu at 12:00 - 16:00

Fri at 12:00 - 16:00